A Helpful Guide to Common Questions
 
What is Cosmoprof North America?
Cosmoprof North America is a trade show for beauty industry professionals ONLY.  This event is not open to the general public.  The event is focused in particular on the distributors, OTC’s, manufacturers and buyers of the professional and retail stores.  Attendees are allowed entrance into all four show pavilions.
 
Where is the show located?
Cosmoprof North America
Mandalay Bay Convention Center
3950 Las Vegas Blvd S
Las Vegas, NV 89119
View Map
 
What are the show hours?
Sunday, July 18, 2010: 10 am – 5 pm
Monday, July 19, 2010: 10 am – 5 pm
Tuesday, July 20, 2010: 10 am – 3 pm
 
How much are tickets?
Ticket Prices: 1-day- $60.00 / person pre-registration ($85 after June 21)
3-day- $110.00 / person pre-registration ($135 after June 21)
PBA company members belonging to the Salon/Spa, Distributor or Manufacturer Sections receive 2 complimentary 3-day badges. PBA individual members belonging to the NCA Section* receive 1 complimentary 3-day badge. Additional tickets for all sections are 50% off.

*NCA Section members are reminded that Cosmoprof North America is a business-to-business show. No cash-and-carry sales or technical education is available.
 
How can I purchase a ticket?
Visitors will be able to register and purchase show tickets:
Online at www.cosmoprofnorthamerica.com/registration/Default.aspx (Offline)
Toll Free: 800.630.3603
Outside US Tel: 916.774.8682
Outside US Fax: 916.774.8652
 
How will I receive my tickets (badges)?
As long as you pre-register by June 21, badges/tickets will be mailed directly to you beginning June 28.
 
I did not get to attend the show.  Can I get a refund?
NO.  Tickets are non-refundable / non-transferable.
 
What should I do if I lose my ticket?
If you purchased a ticket directly from Cosmoprof North America, please call 800-468-2274 prior to the show so we can process the appropriate paperwork.
 
When is online registration open?
Pre-registration begins in March. Attendees who register prior to June 21 will receive their badges by mail. Attendees who register after June 21 must pick up their badges/tickets at Registration located in the Mandalay Bay Convention Center.
 
When is on-site registration open?
8am – 5pm Friday, July 16 Exhibitor Registration
8am – 5pm Saturday, July 17 Exhibitor and Attendee Registration
8am – 5pm  Sunday, July 18 Exhibitor and Attendee Registration
8am – 5pm  Monday, July 19 Exhibitor and Attendee Registration
8am – 3pm Tuesday, July 20 Exhibitor and Attendee Registration
 
What kind of identification should I bring to the show?
The following WILL BE REQUIRED for entrance.
All attendees will be asked to present a photo I.D. along with one of the following credentials:
  • Business Card
  • Salon or Spa business license
  • Cosmetology license
  • Sally’s Professional Card (red)
  • Distributor Store Card
  • Cosmetology School Time Sheet or report card
  • Cosmetology school ID card
 
 
Can I purchase Special Events / Education tickets without having a show ticket?
No, in order for you to purchase and attend any Special Event / Education you must have a badge allowing you entry onto the show floor.  Exception applies to Get Together Party.
 
Do I need to pre-register for classes?
Most classes are included in the price of a show ticket.  Classroom attendance is limited.  For this reason, we recommend that everyone reserves a seat by pre-registering in advance.
 
Are members of NBSDA(Korean Distributor Association) entitled to complimentary entrance?
No; NBSDA members do not receive free entrance tickets; however, they are entitled to receive the Preferred Rate Card for 50% off the admission price.
 
Are beauty instructors entitled to complimentary passes?
No, they are not since the show is business to business only, without any technical education offered and cash and carry transactions prohibited.
 
I work in a chain salon; can I enter the trade show floor?
Yes, as long as you have employment in the beauty industry you are welcome on the trade show floor.  However, exhibitors present at the show are seeking high volume transactions not selling individual products. 
 
Is my child allowed to come with me?
Cosmoprof North America is for members of the professional beauty industry ONLY.  Children under the age of 16 will not be admitted onto the show floor for liability reasons and for the safety of your child.  No Exceptions!
 
Is my spouse or friend allowed to come to the show?
ONLY members of the professional beauty industry are allowed to attend the show.  He / she must provide proper identification to be allowed on the show floor or in the classrooms (same last names from driver’s license are fine).
 
I am a student, so I don’t have a cosmetology license; can I still attend?
Students are allowed to enter the trade show floor.  However, there are no discounts and the show floor is for business to business transactions only.  No cash and carry will take place and no technical education is available.  Exhibitors will not sell to students
 
Can I be a model?
Cosmoprof North America does not hire models for the exhibiting companies as demonstrations on models are held to a minimum.
 
What if I need special assistance at the show?
If you have special needs that require assistance, Cosmoprof North America will make every effort to accommodate those needs in order to ensure your participation.  Please contact Cosmoprof North America at least three weeks prior to the show at 800-557-3356.  Wheelchair and scooter rental service can be provided by the Mandalay Bay Convention Center; please call 702-632-7777 and ask to speak with the Bell Desk to rent a wheel chair.
 
Will there be a business center at the show?
Mandalay Bay Convention Center, Business Center will be open to anyone needing to make copies, send or receive faxes, send packages, etc.  It is located on Level 1 of the Convention Center.
 
Is there a shuttle service available?
No; however there is a free shuttle train connecting Mandalay Bay Casino to Excalibur Hotel & Casino and Luxor Casino.
 
Where can I catch a cab?
Taxis are available at the Main Entrance of the Mandalay Bay Resort and Casino on Las Vegas Boulevard.
 
If I need to locate someone on the show floor is there a paging system I can use?
We are not permitted by the convention center to make announcements over the loud speaker and have no way to assist you in locating exhibitors or attendees on the show floor.
 
Are there any special travel rates for show attendees?
We have a working relationship with American Airlines in an effort to bring you the best ticket prices and service.  In addition, Avis is the preferred rental car company of Cosmoprof North America.  For reservations, please contact:
  • American Airlines: 800-221-2255 (# A1776AS)
  • Avis Rent-a-Car: 800-331-1600 (# D088175)
 
Where do I park?
The best place for you to park will be on the east side of the convention center.  Vehicles left overnight will be towed at owner’s expense.
Please refer to diagram by clicking here
 
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